Alarmah
العربية Get the app

Support

Help with Alarmah, the mission alarm clock for iPhone. Most answers are below; for anything else, email us.

Questions, problems or ideas? We read every email and reply as soon as we can.

support@rabtr.com

It helps to include

  • Your iPhone model and iOS version
  • The app version (Settings → Version)
  • What you expected, and what happened

Ringing

My alarm didn't ring, or it was quiet
  • Keep Alarmah in the background. Don't swipe it away in the app switcher. In the background it rings at full volume with the video's sound, even on silent. If it's closed, the alarm rings only as a system alarm or notification.
  • Allow notifications: iPhone Settings → Alarmah → Notifications, and turn on Time Sensitive so Focus modes don't hide your alarm.
  • Check the alarm's volume in the app. For heavy sleepers, turn on Extra loud.
  • Low Power Mode and restarting your iPhone can stop background apps. After a restart, open Alarmah once.
How do I test an alarm?

In Settings, use Test alarm in 10 seconds. It rings with the default wallpaper so you can check the sound and video.

What is the wake-up check?

5 minutes after you turn off the alarm, Alarmah asks if you're awake. If you don't answer within 90 seconds, the alarm rings again. Turn it on for each alarm when you edit it.

Why does it say the weather?

That's the weather reminder. It's optional and uses your approximate location. Turn it off in the alarm's sound settings, or deny location in iPhone Settings → Alarmah.

Missions

I can't finish a mission

If a mission needs a permission you turned off (camera or motion), Alarmah replaces it with another mission, usually math problems, so you can always turn the alarm off. You can change or remove missions any time when editing an alarm.

The photo mission doesn't recognize my object

Move closer, turn on a light and keep the whole object in the frame. When you set up the alarm, test the item first. If it isn't recognized, pick another item.

How does the QR / barcode mission work?

Use any QR code or barcode, like a product in your kitchen, or create a code in the app and share or print it. Stick it somewhere far from your bed. You'll have to scan it to turn off the alarm.

Do the movement missions need me to hold the phone?

Yes. Shake, steps and squats count movement with your iPhone's motion sensors, so keep the phone in your hand or against your chest. Only do movements that are safe for you.

Wallpapers

Wallpapers won't download

The video library needs an internet connection the first time. Wallpapers you've already used work offline.

Can I use my own photo or video?

Yes. When you choose a wallpaper, pick a photo or video from your library. Photos and silent videos get a sound from the built-in tones. They stay on your iPhone and are never uploaded.

The app

How do I change the language?

Switch between English and Arabic in the app's settings, or in iPhone Settings → Alarmah → Language.

Does Alarmah cost anything or collect my data?

No subscriptions, no ads, no account and no tracking. Read the privacy policy.

How do I delete my data?

Everything Alarmah stores is on your iPhone. Deleting the app removes all of it. We hold no copy.